According to WHO, individuals spend less than 1h a year with a health worker versus over 8700h a year in self-care. Self-care interventions promote individuals’ active participation in their own healthcare. To support them on this journey, pharmacists are equipped with knowledge and skills to better their self-determination, self-efficacy, autonomy, and engagement in health.

This digital event is designed as a collection of three CPB Bites to equip early career pharmacists with essential self-care knowledge in the context of reflux management, irritable bowel syndrome, and respiratory symptoms (including sore throat). Issues around gender biases in patient interactions and during treatment will be highlighted.

Moderator:
- Sham Moodley, Community Pharmacist Vice Chair Independent Community Pharmacy Assoc NEC on Pharmaceutical Society of SA - South Africa

Co-moderator:
- Gonzalo Miquel Adsuar-Meseguer, Community Pharmacist in Rojales, Alicante, FIP ECPG, Spanish Society of Clinical, Familiar and Pharmacy (SEFAC) - Spain

Panellists:
- Veronica Kihugi, Pharmacist Anaya Pharmaceuticals - Kenya
- Anja St. Clair Jones, Consultant Pharmacist Gastroenterology University Hospitals Sussex NHS Foundation Trust - United Kingdom
- Leonila Ocampo, President Asia Pacific Institute for Medication Management (APIMM) - Philippines

Facilitator:
- Alison Etukakpan, Educational partnerships and projects manager - FIP
- Genuine A. Desireh, Pharmacist FIP - Kenya

Empowering patient self-care improves health outcomes and reduces the burden of diseases. Improving health and self-care literacy is key to empowering pharmacy-based self-care. This is especially important when it comes to the management of minor ailments through pharmacy. Consisting of a series of five events focusing on common health issues, this new FIP digital programme aims to examine how pharmacists can be enabled to improve health and self-care literacy. Approaches for each of the five areas of minor ailments will be discussed including embedding health and self-care literacy into education and training, developing self-diagnosis and self-medication protocols, widening access to patient information, and improving referral strategies.

Empowering patient self-care improves health outcomes and reduces the burden of diseases. Improving health and self-care literacy is key to empowering pharmacy-based self-care. This is especially important when it comes to the management of minor ailments through pharmacy. Consisting of a series of five events focusing on common health issues, this new FIP digital programme aims to examine how pharmacists can be enabled to improve health and self-care literacy. Approaches for each of the five areas of minor ailments will be discussed including embedding health and self-care literacy into education and training, developing self-diagnosis and self-medication protocols, widening access to patient information, and improving referral strategies.

Empowering patient self-care improves health outcomes and reduces the burden of diseases. Improving health and self-care literacy is key to empowering pharmacy-based self-care. This is especially important when it comes to the management of minor ailments through pharmacy. Consisting of a series of five events focusing on common health issues, this new FIP digital programme aims to examine how pharmacists can be enabled to improve health and self-care literacy. Approaches for each of the five areas of minor ailments will be discussed including embedding health and self-care literacy into education and training, developing self-diagnosis and self-medication protocols, widening access to patient information, and improving referral strategies.

Empowering patient self-care improves health outcomes and reduces the burden of diseases. Improving health and self-care literacy is key to empowering pharmacy-based self-care. This is especially important when it comes to the management of minor ailments through pharmacy. Consisting of a series of five events focusing on common health issues, this new FIP digital programme aims to examine how pharmacists can be enabled to improve health and self-care literacy. Approaches for each of the five areas of minor ailments will be discussed including embedding health and self-care literacy into education and training, developing self-diagnosis and self-medication protocols, widening access to patient information, and improving referral strategies.

Moderator:
- Lina Bader, FIP Lead for Equity, sustainability policy and development International Pharmaceutical Federation (FIP) - Netherlands

Co-moderator:
- Nour Eltahla, FIP Projects coordinator for Equity, sustainability policy and development FIP - Netherlands

Panellists:
- Muriel Schneider, Program director Global Self-Care Federation - Global but based in Switzerland
- Jonathan Penm, Senior Lecturer The University of Sydney - Australia
- Iqbal Fahs, Clinical Assistant Professor Lebanese International University - Lebanon

Empowering patient self-care improves health outcomes and reduces the burden of diseases. Improving health and self-care literacy is key to empowering pharmacy-based self-care. This is especially important when it comes to the management of minor ailments through pharmacy. Consisting of a series of five events focusing on common health issues, this new FIP digital programme aims to examine how pharmacists can be enabled to improve health and self-care literacy. Approaches for each of the five areas of minor ailments will be discussed including embedding health and self-care literacy into education and training, developing self-diagnosis and self-medication protocols, widening access to patient information, and improving referral strategies.

Research has shown that women may receive less intensive, less effective and lower quality treatment due to stereotyped responses attributed to women, such as dramatising, overemphasising their experiences of pain, being more willing to report pain, inaccurately reporting pain or being less tolerant to pain than men. It results in the underestimation and undertreatment of women’s pain worldwide. This is often referred to as the “gender pain gap”.

Regarding the gender pain gap, self-awareness and training are not issues owned only by pharmacists; they should be shared with all healthcare professionals and the public.

Pharmacists can be supported to address the gender pain gap through education and partnerships. Good understanding of the variety of pain symptoms can support unbiased pain management. Pharmacists also have a responsibility to educate the public on where and how to seek help for pain management, thus further addressing the gender pain gap.

The event aims to

• Define the gender pain gap
• Increase awareness about gender pain gap
• Describe how pharmacists can be supported to address the issue
• Describe the knowledge and training for pharmacists to close the gender pain gap

Learning objectives:

• Understand the gender inequalities in pain research
• Increase their awareness of gender gap in treatment offers for pain management
• Describe knowledge and training status on unconscious bias towards women in pain management
• Define knowledge, attitudes and practices that pharmacists have, to close the gender pain gap
• Describe how pharmacists can be supported with e.g. training, tools to address gender inequalities in pain management, bring close the gender pain gap, achieve behavioural change towards women

Chair:
- Parisa Aslani, Professor, The University of Sydney School of Pharmacy, Australia

Facilitator:
- Aysu Selcuk, FIP Education and Primary Health Care Policies Specialist, The Netherlands

Panellists:
- Catherine Duggan, FIP CEO, The Netherlands
- Jonathan Penm, Senior lecturer, The University of Sydney School of Pharmacy, Australia
- Jack Collins, Postdoctoral Research Associate, The University of Sydney, Australia
- Leticia Caligaris, Community pharmacist lead, Executive committee member, member of Pharmacist Association of Uruguay
- Miranda Sertic, Associate Professor, Faculty of Pharmacy and Biochemistry, University of Zagreb, Croatia
- Roger Knaggs, Associate Professor in Clinical Pharmacy Practice, University of Nottingham, UK

Pharmacists have an important role in supporting the management of minor ailments in the community and promoting informed and responsible self-care. Gastroesophageal reflux is a common reason for consultations to community pharmacists, and symptoms associated with reflux can often be managed through non-prescription medicines. Pharmacists can assess and provide advice on both the pharmacological and non-pharmacological options that patients might follow, check for possible interactions with medication that patients might be taking, and provide education for improved self-care.

Attendees will learn about:

1. The resources FIP developed on reflux management
2. Understand the main therapeutic options to support relief of reflux-like symptoms
3. Explore pharmacists’ perspectives of reflux management

Moderator:
- Luís Lourenço, FIP Professional Secretary FIP, Portugal

Panellists:
- Rúben Viegas, Practice Development and Transformation, Projects Coordinator FIP, The Netherlands
- Kai Zhen Yap, Lecturer, National University of Singapore, Department of Pharmacy, Singapore
- Ana Zovko, Member of the ExCo of CPS of the FIP, Owner and director , Pharmacy institution Afarm, Bosnia and Herzegovina
- Pali Hungin, Emeritus professor, Institute of Health and Society, Faculty of Medical Sciences, Newcastle University, UK
- Peter Kahrilas, Professor of medicine,, Northwestern University, Feinberg School of Medicine, USA

Pharmacy teams are increasingly providing services that support people to self-care with their sexual health. This webinar will focus particularly on advice, screening and testing, as well as appropriate management of choices of medicines and products to support sexual health. A case study will be presented and the event will conclude with a panel discussion.

Aim:
To identify how the community pharmacy team can provide support to people to self-care with their sexual health.

Learning objectives:
1. Increase awareness of sexual health issues, how common they are, what impacts they have and how they can be managed;
2. Learn how to support people with their sexual health;
3. Discuss appropriate management in the choice of medicines and products for the self-care of sexual health.
4. Describe the role that pharmacist and their team can play in screening, testing, advising and educating people sexual health and how they can self-care.

Moderator:
- Leonila Ocampo, Member of the FIP Community Pharmacy Section; President, Asia Pacific Institute for Medication Management, Philippines

Panelists:
- Irene Serrano, Community Pharmacist, Spain
- Wael Ali, Egyptian Organisation of Pharmacy, Egypt
- Luna El Bizri, Founder and Manager, Lunapharm Pharmacy, Lebanon

This event discusses how targeted switching of prescription only medicines to non-prescription medicines (Over The Counter medicines) can contribute to self-care of a nation’s population. Availability of diagnostics in the pharmacy and beyond can also make an impact on self-care.

Aim: To discuss which medicines are appropriate to switch from prescription-only to non-prescription (Over The Counter Medicines) and describe how diagnostics can support self-care.

Learning objectives:
1. Describe current approaches to switching medicines from prescription to non-prescription and how this supports self-care ;
2. Discuss which medicines should be available over the counter in the pharmacy;
3. Explain how diagnostics can support self-care.

Moderator:
- Jaime Acosta-Gómez, Community Pharmacist and pharmacy owner, Farmacia Acosta, Spain

Panelists:
- Natalie Gauld, Innovator in improving access to medicines Northern Regional Alliance, University of Auckland, New Zealand
- Andi Shirtcliffe, Clinical Chief Advisor for Pharmacy and Allied Health Ministry of Health New Zealand, New Zealand
- Anthony Serracino Inglott, Professor at the Department of Pharmacy Faculty of Medicine and Surgery, University of Malta, Malta

Summary

Pharmacy teams are increasingly supporting children and their carers with self-care. This webinar will focus particularly on appropriate management of choices of medicines and products to support children’s health, and the role of the pharmacist. A case study will be presented and the event will conclude with a panel discussion.

Aim: To identify how the community pharmacy team can support self-care of common health problems for children and their carers.

Learning objectives: 

1. Increase awareness of children’s health issues, how common they are, what impacts they have and how they can be managed;
2. Learn how to support carers and children with common health issues;
3. Discuss appropriate management in the choice of medicines and products.
4. Describe the role that pharmacist and their team can play in advising and educating carers and children so they can self-care.

Moderator:

• Sarah Dineen-Griffin, Lecturer in health services management and leadership, Charles Sturt University, Australia

Panellist:

• Hadi Dassouki, Community Pharmacist, Lebanon
• Jack Collins, Postdoctoral Research Associate, The University of Sydney School of Pharmacy, Australia
• Joanne Crook, Consultant Pharmacist Paediatrics, Kings College Hospital, UK

Summary
There is variability across the globe in the provision of universal healthcare. Self-care is the ability to maintain and improve individual’s health, prevent or limit diagnosed illnesses, and address self-treatable conditions. Self care is not no care and it is not necessarily practised in isolation. It may involve support and advice from others, such as expert pharmacy teams.  This event discusses how self-care can contribute to Universal Health Coverage from the perspectives of providers of healthcare services and public and patients. 

Aim: To discuss the perspectives of providers of healthcare services and the people accessing them about how self-care can contribute to universal health coverage.

Learning objectives: 

• Explain the extent to which self-care is embedded in healthcare systems;
• Discuss cultural approaches to enabling self-care as part of UHC, such as healthy lifestyles;
• List healthcare systems and patients/public’s needs for enabling self-care;
• Discuss the contribution of localised self-care delivery to UHC

Moderator:

• Sham Moodley, Community Pharmacist, Member of the FIP Community Pharmacy Section, South Africa

Panellist:

• K Srinath Reddy, President, Public Health Foundation of India, India
  
• Jacqueline Bowman-Busato, Co-Founder, Belgian Private Foundation Pate Adiposité Adipositas Pacte, Belgium
• Dave Burrows, CEO and CTO, Damibu, UK

Summary:

Gastrointestinal symptoms have an impact on the health and wellbeing of individuals that can be debilitating, however, the majority of people can be supported by the pharmacy team to self-care and effectively manage their symptoms.

Aim: 

To explore: lifestyle factors that can cause or worsen gastrointestinal complaints and the role of pharmacy team in supporting the majority of customers to self-care and effectively manage their symptoms.

Learning objectives: 

1. List common GI symptoms and their impact on people;
2. Identify and suggest approaches to addressing lifestyle factors causing GI symptoms.
3. Discuss the role of pharmacy team to support people with GI symptoms to self-care

Moderator:
- Manjiri Gharat, FIP Vice-President, India

Panellists:
- Ruth Rudling, Advanced Clinical Pharmacist for Specialty Medicines, Mid Yorkshire NHS Trust (MYHT), UK
- Anja St. Clair-Jones, Consultant Pharmacist Gastroenterology, University Hospitals Sussex, UK

Sore throat is a common self-limiting condition which often leads to patients presenting in the pharmacy for advice, treatment options and reassurance. Sore throat is predominantly a viral condition for which symptomatic management offers the most appropriate course of action. Effective diagnosis, communication and managing expectations can prevent unnecessary onward referral or inappropriate antibiotic use.

Aim:
To help pharmacists enhance their role as the primary healthcare professional in the appropriate management of sore throat through improved communication and appropriate management that supports self-care.

Learning objectives:
1. List the presenting symptoms of sore throat
2. Explain the diagnosis of sore throat
3. Describe an evidence-based approach to treatment options

Moderator:
-Sabiha Essack, Professor: Pharmaceutical Sciences
South African Research Chair in Antibiotic Resistance & One Health, University of KwaZulu-Natal, South Africa

Panellists:
-Douglas Bourgoyne, Principal Cooperative Benefits Group, LLC, USA
-John Bell, Community pharmacist and Self-care Advisor
Pharmaceutical Society of Australia, Australia
-Wirat Tongrod, Member of AMR Commission, Lecturer – Faculty of Pharmaceutical Sciences, Huachiew Chalermprakiat University- Thailand

Hygiene practices including hand and surface disinfection form part of our first line of defence by helping to reduce the spread of the infections such as COVID-19. These interventions also have an impact on many common infections such as cold and seasonal flu. The pharmacy team are the most accessible healthcare provider and are a convenient source of advice for patients and public in the maintenance of appropriate hand and surface hygiene practices.

Aim:
To explain the benefits of hand and surface disinfection in stopping the transmission of a range of common infections that are transmitted in the home and everyday life setting and profile the role the pharmacy team can play in providing patient and public education on disinfection in disease containment and management.

Learning objectives:
1. Explain the importance of hand and surface disinfection
2. List common infections/conditions where hand or surface transmission plays a role
3. Discuss the evidence-base for disinfection practice including use of appropriate disinfectants
4. Describe the role that pharmacist and their team can play in advising and education patients and public about disinfection.


Moderator:
-Cátia Caneiras, Professor and Coordinator, Microbiology Laboratory of Environmental Health University of Lisbon, Portugal

Panelists:
-Sally Bloomfield, Honorary Professor London School of Hygiene and Tropical Medicine, UK
-Dalal Hammoudi, Assistant Professor Chairperson; Pharmaceutical Sciences Department School of Pharmacy; Lebanese International University, Lebanon
-Mirfin Mpundu, Director, ReAct Africa International Centre for Antimicrobial Resistance, Zambia

This event will ask how healthcare can be rebuilt amidst a global pandemic and focus on the important role that selfcare will play. It will also look at the enablers that will accelerate self-care through community pharmacy and how this builds towards Universal Health Coverage.

Aim:
To identify mechanisms that will enable the acceleration of self-care to achieve UHC.

Learning objectives:
1. Discuss approaches to rebuilding healthcare during the COVID-19 pandemic
2. List factors that enable self-care through community pharmacy;
3. Describe trends in self-care;
4. Explain how to integrate self-care as a building block to Universal Health Coverage.

Target audience: Healthcare professionals – particularly the pharmacy team, who support people to self-care.

Moderator:
Sham Moodley, Community pharmacist

Panellists:
- Jurate Svarcaite, Director General Association of the European Self-Care Industry
- Ruben Viegas, FIP Practice Development Projects Coordinator
- Padmaja Kamath, Director – Regulatory and Scientific Affairs, Global Self-care Federation

Pharmacy teams are increasingly supporting patients with self-care. This webinar will focus particularly on appropriate management of choices of medicines and products to support women’s health, and the role of the pharmacist. A case study will be presented and the event will conclude with a panel discussion.

Aim:
To identify how the community pharmacy team can support self-care for women with common health problems.

Learning objectives:
1. Increase awareness of women’s health issues, how common they are, what impacts they have and how they can be managed;
2. Learn how to support women with their common health issues across their life course; and
3. Discuss appropriate management in the choice of medicines and products.

Moderator:
- Ema Paulino, FIP Professional Secretary, General Manager Ezfy, Portugal
Panellists:
- Nsovo Mayimele, Pharmacist Freelance, South Africa
- Gayle Anderson, Advanced Pharmacist Practitioner (Women's Health) Dr Gray's Hospital, Scotland, UK
- Safeera Hussainy, Adjunct Senior Lecturer Department of General Practice, Monash University, Australia

Pharmacy teams are increasingly supporting patients with self-care. This webinar will focus particularly on appropriate management of choices of medicines and products to support women’s health, and the role of the pharmacist. A case study will be presented and the event will conclude with a panel discussion.

Aim:
To identify how the community pharmacy team can support self-care for women with common health problems.

Learning objectives:
1. Increase awareness of women’s health issues, how common they are, what impacts they have and how they can be managed;
2. Learn how to support women with their common health issues across their life course; and
3. Discuss appropriate management in the choice of medicines and products.

Moderator:
- Ema Paulino, FIP Professional Secretary, General Manager Ezfy, Portugal
Panellists:
- Nsovo Mayimele, Pharmacist Freelance, South Africa
- Gayle Anderson, Advanced Pharmacist Practitioner (Women's Health) Dr Gray's Hospital, Scotland, UK
- Safeera Hussainy, Adjunct Senior Lecturer Department of General Practice, Monash University, Australia

Pharmacy teams are increasingly supporting patients with self-care. This webinar will focus particularly on appropriate management of choices of medicines and products to support women’s health, and the role of the pharmacist. A case study will be presented and the event will conclude with a panel discussion.

Aim:
To identify how the community pharmacy team can support self-care for women with common health problems.

Learning objectives:
1. Increase awareness of women’s health issues, how common they are, what impacts they have and how they can be managed;
2. Learn how to support women with their common health issues across their life course; and
3. Discuss appropriate management in the choice of medicines and products.

Moderator:
- Ema Paulino, FIP Professional Secretary, General Manager Ezfy, Portugal
Panellists:
- Nsovo Mayimele, Pharmacist Freelance, South Africa
- Gayle Anderson, Advanced Pharmacist Practitioner (Women's Health) Dr Gray's Hospital, Scotland, UK
- Safeera Hussainy, Adjunct Senior Lecturer Department of General Practice, Monash University, Australia

Pharmacy teams are increasingly supporting patients with self-care. This webinar will focus particularly on appropriate management of choices of medicines and products to support women’s health, and the role of the pharmacist. A case study will be presented and the event will conclude with a panel discussion.

Aim:
To identify how the community pharmacy team can support self-care for women with common health problems.

Learning objectives:
1. Increase awareness of women’s health issues, how common they are, what impacts they have and how they can be managed;
2. Learn how to support women with their common health issues across their life course; and
3. Discuss appropriate management in the choice of medicines and products.

Moderator:
- Ema Paulino, FIP Professional Secretary, General Manager Ezfy, Portugal
Panellists:
- Nsovo Mayimele, Pharmacist Freelance, South Africa
- Gayle Anderson, Advanced Pharmacist Practitioner (Women's Health) Dr Gray's Hospital, Scotland, UK
- Safeera Hussainy, Adjunct Senior Lecturer Department of General Practice, Monash University, Australia

Pharmacy teams are increasingly supporting patients with self-care. This webinar will focus particularly on appropriate management of choices of medicines and products to support women’s health, and the role of the pharmacist. A case study will be presented and the event will conclude with a panel discussion.

Aim:
To identify how the community pharmacy team can support self-care for women with common health problems.

Learning objectives:
1. Increase awareness of women’s health issues, how common they are, what impacts they have and how they can be managed;
2. Learn how to support women with their common health issues across their life course; and
3. Discuss appropriate management in the choice of medicines and products.

Moderator:
- Ema Paulino, FIP Professional Secretary, General Manager Ezfy, Portugal
Panellists:
- Nsovo Mayimele, Pharmacist Freelance, South Africa
- Gayle Anderson, Advanced Pharmacist Practitioner (Women's Health) Dr Gray's Hospital, Scotland, UK
- Safeera Hussainy, Adjunct Senior Lecturer Department of General Practice, Monash University, Australia

Self-care can empower consumers by giving them the knowledge and tools to improve the quality of their daily lives. For example, consumers often treat minor symptoms, such as a mild headache or a cold, themselves using products purchased over-the-counter at a local pharmacy or grocery store.

In 1998, a special working group of the World Health Organization (WHO) offered an inclusive definition of self-care: “Self-care in health refers to the activities individuals, families and communities undertake with the intention of enhancing health, preventing disease, limiting illness, and restoring health. These activities are derived from knowledge and skills from the pool of both professional and lay experience. They are undertaken by lay people on their own behalf, either separately or in participative collaboration with professionals.”

In today’s rapidly changing healthcare environment, self-care should be recognised as an integral element of a coordinated and comprehensive national health policy.

Self-care is a lifelong habit and culture that includes:

• Actions by individuals to stay healthy and take care of minor and long-term conditions;
• Making healthy lifestyle choices;
• Using medicines (both prescription and non-prescription) responsibly; and
• Recognising symptoms — and assessing and addressing these, if necessary, in partnership with a healthcare professional (not necessarily a doctor).

Moderator:
- Ema Paulino, FIP Professional Secretary, General Manager Ezfy, Portugal
Panellists:
- Austen El-Osta, Director, Self-Care Academic Research Unit (SCARU) Imperial College London, UK
- Donna Castle, Executive Director of Policy and Communications, PAGB, the consumer healthcare association, UK
- Bidhata Khatri, FIP Health and Medicines Information Section Secretary, India

This event will explore latest developments in digital health that supports self-care. It will identify practical strategies to appraise latest technology and manage misinformation and the ‘infodemic’.  Current practice and role of the pharmacist in digital health is also discussed.

Aim: To discuss digital health and how to ensure it supports safe and effective self-care

Learning objectives:

1. Define digital health and explain digital health priorities (FIP Development Goal 20)

2. List ways digital health can enable self-care

3. Describe approaches to delivering safe and effective digital self-care

4. Give examples of current pharmacy practice in digital health that supports self-care

Moderator

- Jaime Acosta-Gómez, Community Pharmacist and pharmacy owner, Farmacia Acosta, Spain

Panellists:

- Timothy Aungst, Associate Professor.  Freelance Writer and Consultant, The Digital Apothecary, USA

- Peter Guthrey, Senior Pharmacist, Strategic Policy, Pharmaceutical Society of Australia, Australia

- Jan De Belie, Professional Affairs Advisor, Pharmaceutical Group of the European Union, Belgium 

Diabetic foot is a devasting complication of diabetes that can lead to loss of a limb and life. It has a complex pathology characterised by neuropathy, ischaemia and slow healing. Often the resulting loss in feeling leaves patients unable to sense the damage to their feet. 451 Million suffer with diabetes worldwide, 1 in 10 will get a foot ulcer, 80% go to have an amputation, 8 out of 10 amputations can be prevented by intervention.

Aim: is to strengthen the link of Foot Health and Diabetes and to create an interest and commitment to regular foot care for every diabetic prescription dispensed to the patient.

Target audience: Healthcare professionals – particularly the pharmacy team, who support people to self-care.

Learning Objectives:

• To describe how the pharmacy team can support self-care of feet for people with diabetes;
• Identify and educate pharmacists on regular foot checks and foot care routines 3.Discuss approaches on empowering people and pharmacists on what to ask the people with diabetes, when to refer to a specialist or GP and what to recommend as a treatment.

Programme

• Welcome (5 minutes) – Raj Vaidya, Moderator
• Supporting people with diabetes to look after their feet – pathology and common conditions (20 minutes) – Maria Mendes, National Association of Pharmacies (ANF) TBC
• The potential role of the Pharmacists in footcare of people with diabetes – footchecks and footcare routines (20 minutes) – Astrid Czock, Qualiccare
• Case study: footcare in diabetes management (20 minutes) – Luna El Bizri, Lunapharm Pharmacy
• Panel discussion – questions and answers (20 minutes) – Panel + Moderator
• Summary and close (5 minutes)- Raj Vaidya, Moderator

This event will explore the evolution in our understanding of health literacy and identify practical strategies to improve health literacy in community populations.  The role of the pharmacist in health literacy is also discussed.

Health literacy describes the skills that enable individuals to obtain, understand and use information to make decisions and take actions that have an impact on health.   Several countries now have well established national strategies and plans to improve health literacy through programs to improve the skills of patients and the public, and service changes to reduce the literacy demands on patients and the public.

Aim: To discuss health literacy, how it readies the global population for self-care and how pharmacists can contribute

Learning objectives:

• Define health literacy.
• Describe different rates of health literacy around the world.
• Discuss challenges and opportunities for improving health literacy;
• Critique the role of the pharmacist in health literacy.

Programme

1. Welcome (5 minutes) – Dr Sarah Dineen-Griffin, Charles Sturt University (Moderator)
2. Importance of health literacy and how health systems can support it: a pharmacy perspective (20 minutes) – Helen Ryan, National Adult Literacy Agency (Ireland).
3. Improving health literacy (20 minutes) – Dr Anandi Law, Western University of Health Sciences (USA)
4. The role of pharmacists in supporting health literacy (20 minutes) – Greg Duncan, Monash University (Australia).
5. Panel Discussion (20 minutes) – Panel + Moderator
6. Summary and close (5 minutes) - Dr Sarah Dineen-Griffin, Charles Sturt University (Moderator)

Aim:
To identify how the community pharmacy team can support self-care for people with musculoskeletal pain

Learning objectives:
1. List the signs and symptoms of musculoskeletal pain;
2. Describe how to support people with musculoskeletal pain
3. Discuss appropriate management in the choice of medicines.

Moderator:
- Luis Lourenço, FIP Professional Secretary, Community Pharmacy Section, Portugal

Panellists:
- Laura Murphy, Pharmacy Clinical Leader and Clinical, University Health Network - Canada
- Philip Conaghan Director of the Leeds Institute of Rheumatic and Musculoskeletal Medicine, University of Leeds, - UK
- Hilary McKee, Consultant Pharmacist Northern Health and Social Care Trust, UK

This event will showcase current self-care delivery in community pharmacy across the globe and explore how future delivery could look. People centred care is at the heart of self-care and so this is an important area to explore including the associated communication skills. Strategies to build trust and rapport is vital to self-care will also be discussed. This topic is important because pharmacy teams are increasingly supporting patients with self-care.

Aim:
Explain current and future practice with delivering people centred self-care.

Learning objectives:
1. Summarise current practice of self-care delivery;
2. Propose future practice of self-care delivery;
3. Define people centred care;
4. List the communication skills required for people-centred care;
5. Discuss how to build trust and rapport to deliver self-care.

Moderator:
Sari Westermarck, Proprietary Pharmacist (Finland)

Speakers:
Alistair Bursey, New Brunswick College of Pharmacists, Canada.
David Skinner, President, International Self-care Foundation
Parisa Aslani, Professor of Medicines Use Optimisation, University of Sydney, Australia.
Betty Chaar, Associate Professor, University of Sydney, Australia

This event will showcase the four pillars of the FIP Community Pharmacy Section’s Vision – review, prescribe, dispense, administer. It will also signpost how to empower patients, pharmacists, healthcare professionals about the value of selfcare and the importance of appropriate management for selecting medicines for self-care.

Aim:
Describe appropriate management for selecting medicines for self-care

Learning objectives:

1. List the four pillars of the FIP Community Pharmacy Section’s vision;
2. Define people-centred care;
3. Discuss approaches to empower people, pharmacists and healthcare professionals about the importance of self-care;
4. List minor ailments and common conditions;
5. Identify appropriate management for selection medicines for self-care

Moderator:
Leonila Ocampo, President, Asia Pacific Institute for Medication Management - Philippines

Panelists:
- Daragh Connolly, Vice President Community Pharmacy Section FIP - Ireland
- Lina Bader, FIP Lead for Workforce Transformation and Development FIP - Saudi Arabia
- Charlie Benrimoj, Emeritus Professor, University of Sydney - Australia
- Nardine Nakhla, Faculty Member, University of Waterloo School of Pharmacy - Canada

This event will set the scene for FIP’s self-care digital events programme. It will describe what the programme consists of and the main learning outcomes. This topic is important because pharmacy teams are increasingly supporting patients with self-care. The event will also describe what self-care involves, its benefits and the future of self-care. There will be a panel discussion about how pharmacy can shape the future of self-care.

Aim:
To describe the future of self-care, its healthcare needs and challenges as well as the role pharmacy plays.


Learning Objectives:
1. Define self-care;
2. List the benefits of self-care;
3. Consider the healthcare needs and challenges of self-care;
4. Discuss the role of pharmacy in shaping the future of self-care.

Chair:
Mr. Lars-Åke Söderlund, President Community Pharmacy Section FIP, Sweden.

Panellists:
Ms. Judy Stenmark, Director General Global Self-care Federation.
Ms. Catherine Laverty, Director of Communications, Global Self-Care Federation.
Mr. Daragh Connolly, Vice President Community Pharmacy Section FIP, Ireland.