Empowering pharmacy support: advancing practice, partnership, and patient care (Day 1)

Pharmacy technicians are essential partners in advancing pharmacy practice and patient care. The 2025 FIP Global Pharmacy Technician Symposium highlights their growing impact across settings, showcasing how empowered support teams drive performance, foster collaboration, and contribute to health system transformation. Join us as we explore strategies, share successes, and envision the next chapter in pharmacy support excellence.

Opening remarks:

1. Catherine Duggan, CEO, FIP, Netherlands

2. Susan James, Chair, FIP Pharmacy Technician Advisory Committee; Ontario College of Pharmacists, Canada

Session 1 - Advancements in Education Practice

Welcome and introduction by the moderator – Mathew Demarco, Pharmacist, University of Waterloo School of Pharmacy, Canada

Presenter 1 - Dr. Sandra Gerges, Professor and Program Coordinator, Pharmacy Technician Program

, Humber Polytechnic, Canada.

Presenter 2 – Mohammad Umaid, Director, Al-Fateh Institute of Health Sciences, Pakistan 4.

Presenter 3 – Wisal Salih, Department Head, Pharmacy Technology, Senior Lecturer, College of Health Sciences, University of Doha for Science and Technology, Qatar 5. Q&A 6.

Wrap up and conclusion of the session – Mathew Demarco

Session 2 Showcasing Pharmacy Technician Roles - Part I

1.Welcome and introduction by the moderator

- Abigail Tan, Pharmacy Technician Executive, Outpatient Pharmacy Automation Service, KK Women’s and Children’s Hospital, Singapore

2. Presenter 1 - Daniel Nyakundi - President, Board of Directors, The Pharmacy Technician Society, ASHP, United States

3. Presenter 2– Pfunani Innocent Hoshane, Pharmacy Technician and President, South African Pharmacy Technicians Association, South Africa 4. Q&A 5.

Wrap up and conclusion of the session– Abigail Tan