Pharmacy technicians are essential partners in advancing pharmacy practice and patient care. The 2025 FIP Global Pharmacy Technician Symposium highlights their growing impact across settings, showcasing how empowered support teams drive performance, foster collaboration, and contribute to health system transformation. Join us as we explore strategies, share successes, and envision the next chapter in pharmacy support excellence.

Session 1 Showcasing Pharmacy Technician Roles - Part II

1. Welcome and introduction by the moderator – Michael Mungoma

2. Presenter 1 – Catherine Dawes, RPhT Pharmacy Technician, Logistics – Paramedicine, Ornge, Canada

3. Presenter 2 – Nelson Kipande Mwalaghe, Pharmaceutical Technologist & Software Developer, R.I.D.C.O LTD, Kenya 4. Q&A

5.Wrap up and conclusion of the session– Michael Mungoma

Session 2 Professionalism and Ethics in Practice

1. Welcome and introduction by the moderator - Teri-Lynne Fogarty, Acting Head of Department, Department of Pharmacy, Nelson Mandela University, South Africa

2. Presenter 1 – Claire May, Senior Lecturer in Medicines Use (SAS), Lead for Inter-professional Education, Learning and Teaching Lead (SAS), School of Applied Sciences (SAS) and University of Brighton, United Kingdom

3. Presenter 2 – Gail Hall, Pharmacy Technician, Pharmacy Workforce Lead (JUCD) and Associate Professor Experiential Learning Lead (DMU), Joined Up Care Derbyshire (JUCD), De Monfort University (DMU), United Kingdom

4. Discussion of Case Scenarios

5. Q&A 6. Wrap up and conclusion of the session– Teri-Lynne Fogarty Wrap up of the Symposium - Susan James, Chair, Pharmacy Technician Advisory Committee, Ontario College of Pharmacists, Canada

Pharmacy technicians are essential partners in advancing pharmacy practice and patient care. The 2025 FIP Global Pharmacy Technician Symposium highlights their growing impact across settings, showcasing how empowered support teams drive performance, foster collaboration, and contribute to health system transformation. Join us as we explore strategies, share successes, and envision the next chapter in pharmacy support excellence.

Opening remarks:

1. Catherine Duggan, CEO, FIP, Netherlands

2. Susan James, Chair, FIP Pharmacy Technician Advisory Committee; Ontario College of Pharmacists, Canada

Session 1 - Advancements in Education Practice

Welcome and introduction by the moderator – Mathew Demarco, Pharmacist, University of Waterloo School of Pharmacy, Canada

Presenter 1 - Dr. Sandra Gerges, Professor and Program Coordinator, Pharmacy Technician Program

, Humber Polytechnic, Canada.

Presenter 2 – Mohammad Umaid, Director, Al-Fateh Institute of Health Sciences, Pakistan 4.

Presenter 3 – Wisal Salih, Department Head, Pharmacy Technology, Senior Lecturer, College of Health Sciences, University of Doha for Science and Technology, Qatar 5. Q&A 6.

Wrap up and conclusion of the session – Mathew Demarco

Session 2 Showcasing Pharmacy Technician Roles - Part I

1.Welcome and introduction by the moderator

- Abigail Tan, Pharmacy Technician Executive, Outpatient Pharmacy Automation Service, KK Women’s and Children’s Hospital, Singapore

2. Presenter 1 - Daniel Nyakundi - President, Board of Directors, The Pharmacy Technician Society, ASHP, United States

3. Presenter 2– Pfunani Innocent Hoshane, Pharmacy Technician and President, South African Pharmacy Technicians Association, South Africa 4. Q&A 5.

Wrap up and conclusion of the session– Abigail Tan