Empowering pharmacy support: advancing practice, partnership, and patient care (Day 2)

Pharmacy technicians are essential partners in advancing pharmacy practice and patient care. The 2025 FIP Global Pharmacy Technician Symposium highlights their growing impact across settings, showcasing how empowered support teams drive performance, foster collaboration, and contribute to health system transformation. Join us as we explore strategies, share successes, and envision the next chapter in pharmacy support excellence.

Session 1 Showcasing Pharmacy Technician Roles - Part II

1. Welcome and introduction by the moderator – Michael Mungoma

2. Presenter 1 – Catherine Dawes, RPhT Pharmacy Technician, Logistics – Paramedicine, Ornge, Canada

3. Presenter 2 – Nelson Kipande Mwalaghe, Pharmaceutical Technologist & Software Developer, R.I.D.C.O LTD, Kenya 4. Q&A

5.Wrap up and conclusion of the session– Michael Mungoma

Session 2 Professionalism and Ethics in Practice

1. Welcome and introduction by the moderator - Teri-Lynne Fogarty, Acting Head of Department, Department of Pharmacy, Nelson Mandela University, South Africa

2. Presenter 1 – Claire May, Senior Lecturer in Medicines Use (SAS), Lead for Inter-professional Education, Learning and Teaching Lead (SAS), School of Applied Sciences (SAS) and University of Brighton, United Kingdom

3. Presenter 2 – Gail Hall, Pharmacy Technician, Pharmacy Workforce Lead (JUCD) and Associate Professor Experiential Learning Lead (DMU), Joined Up Care Derbyshire (JUCD), De Monfort University (DMU), United Kingdom

4. Discussion of Case Scenarios

5. Q&A 6. Wrap up and conclusion of the session– Teri-Lynne Fogarty Wrap up of the Symposium - Susan James, Chair, Pharmacy Technician Advisory Committee, Ontario College of Pharmacists, Canada