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Digital health and the role of the pharmacy support workforce

9 April 2025

Digital health is transforming the pharmacy landscape, and pharmacy technicians play a pivotal role in this evolution. This webinar will explore the integration of digital health solutions within pharmacy practice, focusing on innovative methods to enhance patient care and operational efficiency. Participants will learn how pharmacy support workforces can leverage digital tools to optimise medication management, patient communication, and data accuracy. By sharing real-world examples and best practices, this event aims to empower pharmacy technicians with the skills needed to thrive in an increasingly digital healthcare environment.

Moderator:

- Catherine Schuster, Coordinator Pharmacy Technician Programs, Canadian Council for Accreditation of Pharmacy Programs (CCAPP), Canada

Co-moderator:

- Mohammad Umaid, Director, Al-Fateh Institute of Health Sciences, Pakistan

Panellists:

- Robert Moss, Hospital pharmacist; FIP Vice-president, FIP, The Netherlands

- Kelly Grindrod, Associate Director, Clinical Education; Associate Professor; Ontario College of Pharmacists Professor in Pharmacy Innovation, University of Waterloo School of Pharmacy, Canada

- Rosemary Killeen, Director, Lifelong Learning, University of Waterloo School of Pharmacy, Canada - Mohammad Umaid, Director, Al-Fateh Institute of Health Sciences, Pakistan