Sore throat management in the community

Sore throat is generally a self-limiting condition that usually has no significant long-term harmful effects on health. It consists of a painful, dry or scratchy feeling in the throat. Pharmacists play an important role in supporting self-care in cases of sore throat and can thus avoid patients’ unnecessary use of other healthcare resources and the unwarranted use of antimicrobials. This series includes six videos on different aspects of sore throat management, from causes and symptoms, to triage and pharmacological and non-pharmacological treatment options.

Triage (including POC testing) and decision-making, including referral

This video presents the most important questions that pharmacists should ask patients with sore throat, and highlights the importance of point-of-care testing as a triage tool and what can be done when those tests are not available.

22 November 2022

Speaker: Efi Mantzourani, Reader in Pharmacy Practice, Cardiff School of Pharmacy and Pharmaceutical Sciences, Cardiff University, Wales


Efi Mantzourani is an academic pharmacist and registered practitioner, with expertise in reflective practice and practice-based learning.

Her research relates to technology-enabled provision of pharmacy services. She has provided an evidence-base to health boards in Wales and the Welsh government for commissioning of pharmacy services which have transformed professional practice. Her areas of interest include electronic prescribing, the discharge medicines service, and integration of GP and pharmacy patient records. Recently, she has been focusing on evaluating the first NHS-funded sore throat test-and-treat community pharmacy service in the UK.