Shaping the future of self-care through pharmacy

“Shaping the future of self-care through pharmacy” programme

Health and self-care literacy for the management of minor ailments in the pharmacy 

Empowering patient self-care improves health outcomes and reduces the burden of diseases. Improving health and self-care literacy is key to empowering pharmacy-based self-care. This is especially important when it comes to the management of minor ailments through pharmacy. Consisting of a series of five events focusing on common health issues, this new FIP digital programme aims to examine how pharmacists can be enabled to improve health and self-care literacy. Approaches for each of the five areas of minor ailments will be discussed including embedding health and self-care literacy into education and training, developing self-diagnosis and self-medication protocols, widening access to patient information, and improving referral strategies. 

Dynamics shaping the future self-care market

2 September 2021

Self-care can empower consumers by giving them the knowledge and tools to improve the quality of their daily lives. For example, consumers often treat minor symptoms, such as a mild headache or a cold, themselves using products purchased over-the-counter at a local pharmacy or grocery store.

In 1998, a special working group of the World Health Organization (WHO) offered an inclusive definition of self-care: “Self-care in health refers to the activities individuals, families and communities undertake with the intention of enhancing health, preventing disease, limiting illness, and restoring health. These activities are derived from knowledge and skills from the pool of both professional and lay experience. They are undertaken by lay people on their own behalf, either separately or in participative collaboration with professionals.”

In today’s rapidly changing healthcare environment, self-care should be recognised as an integral element of a coordinated and comprehensive national health policy.

Self-care is a lifelong habit and culture that includes:

  • Actions by individuals to stay healthy and take care of minor and long-term conditions;
  • Making healthy lifestyle choices;
  • Using medicines (both prescription and non-prescription) responsibly; and
  • Recognising symptoms — and assessing and addressing these, if necessary, in partnership with a healthcare professional (not necessarily a doctor).

- Ema Paulino, FIP Professional Secretary, General Manager Ezfy, Portugal
- Austen El-Osta, Director, Self-Care Academic Research Unit (SCARU) Imperial College London, UK
- Donna Castle, Executive Director of Policy and Communications, PAGB, the consumer healthcare association, UK
- Bidhata Khatri, FIP Health and Medicines Information Section Secretary, India