Global Pharmacy Technicians’ Symposium

“Changing landscapes in the digital age: The pharmacy support workforce as part of the solution toward universal health coverage” 

Since 2012 the FIP Pharmacy Technicians’ Symposium has been hosted during the FIP congress to provide an international audience of pharmacy technicians, pharmacists, educators, regulators and administrators to come together and explore current issues and challenges regarding the education, role development and utilization of the pharmacy support workforce within the pharmacy profession and broader healthcare system.

In 2019, the FIP Advisory Committee for the Pharmacy Technicians and Support Workforce Strategic Platform was established and took on the responsibility to host future Symposiums. Like all other FIP Congress events in 2020, the Pharmacy Technicians’ Symposium was hosted and delivered as a new digital event and on October 20th, in conjunction with World Pharmacy Technician Day, the committee hosted their first Digital Event, showcasing how pharmacy technicians from different regions globally and varied practice environments adapted their practice to support the pharmacy profession’s response to the COVID-19 crisis.

Ten years after the first symposium, the committee will host, on 19 and 20 October, the 2021 Pharmacy Technicians’ Symposium, once again in celebration of World Pharmacy Technician Day (October 19). This digital event will offer 2 half day sessions showcasing global roles among the pharmacy technician workforce, built on a theme of trust and working with others, and demonstrating alignment with the FIP Development Goals and collaboration with other members of the pharmaceutical workforce toward transformation of the profession over the next decade.

To register for Day 1 (19 October), click here!

To register for Day 2 (20 October), click here!

To see the full programme below:


19 October 2021  
13:00 – 14:30 CEST

FIP “Setting goals for the decade ahead” |
Episode 16 | FIP DG 8: Working with others

Please register here


14.30 – 15.00 CEST Break 
15:00 – 15:30 CEST Opening session

15:30 – 17:00 CEST

Leadership and Pharmacy Technician Workforce Development

A strong pharmacy support workforce is a key component of FIP’s workforce development initiatives. This session will explore leadership roles and opportunities for pharmacy technicians and highlight strategies for further developing the pharmacy technician workforce.

Learning Objectives:

  • Identify FIP Workforce Development Goals related to the pharmacy support workforce.
  • Review leadership roles and opportunities for pharmacy technicians
  • Describe pharmacy technician career ladders
  • Discuss professional development strategies for pharmacy technicians

Chairs: Liz Fidler (UK) & Zachary Green (US)


  • Kate Thorndike (UK)
  • Vibhuti Arya (US)
  • Jill Boone (US)
  • Abigail Tan Ming Li (Singapore)

Please register here

20 October 2021  

13:00 – 14:30 CEST

Optimising the Pharmacy Support Workforce with Integrated Digital Health Technologies

Trends in digital health technologies require the entire pharmacy workforce to prepare for and adapt to constant change. This session will explore how pharmacy technicians can best engage in advances in digital health.

Learning Objectives:

  • Recognize emerging trends in digital health technologies
  • Identify digital tools that aid in the delivery of patient care
  • Describe the role of pharmacy technicians in digital health

Chairs: Christina Durinck (Denmark) & Ryan Burke (US)


  • Jacqueline Surugue (France)
  • Vijay Sarma (Canada)
  • Peter Karegwa Mwangi (Kenya)
  • Giada Crivelli & Karen Chin (Australia)
14:30 – 14:35 CEST Break

14:35 – 15:50 CEST

Unique Pharmacy Technician Activities “Things you didn’t know pharmacy technicians do”

Pharmacy technicians across the globe play a key role in all aspects of pharmacy practice. Some roles are well known, while others are less common but equally important in terms of patient care.

This presentation will focus on unique roles for pharmacy technicians, including academia, radiopharmaceuticals, transplant, medicines administration, and more.

 Learning Objectives:

  • Identify unique roles for pharmacy technicians
  • Describe the education, training, and experience required for pharmacy technicians to engage in certain areas of pharmacy practice
  • Recognize the key tasks and responsibilities of pharmacy technicians working in transplant, medication administration,smoking cessation, and pharmaceutical manufacturing and distribution.

 Chairs: Tamara Koehler (Netherlands) & Cathy Schuster (Canada)


  • Amareen Kamboh & Claire Williams (UK)
  • Rachelle Shelkey (Canada)
  • Karen Hemmingsen (Denmark)
  • Marianne Timm (Denmark)
15:50 – 16:00 CEST

Symposium Closing Remarks

For the full programme of the 20th, please register here